Welcome North Carolina Providers!

Participating Plans 

  • Ambetter of North Carolina Inc. (Marketplace) 
  • Carolina Complete Health Inc. (Medicaid)
  • Partners Tailored Plan (Medicaid)
  • Trillium Tailored Plan (Medicaid)

Resources for You

Thank you for being part of our network of eye care professionals. For the latest information and resources, we encourage you to join our provider network and register for our Eye Health Manager, where you can check member eligibility, vision benefits, plan specifics, and clinical policies, in addition to submitting authorizations and claims.

You can also verify member eligibility through our automated IVR system, available 24 hours a day, seven days a week. To speak with a Provider Services representative, call our Provider Services line Monday through Friday, 8 a.m. to 8 p.m. local time.


Ambetter of North Carolina Inc. (Marketplace)

ambetter of north carolina

Ambetter Health: Health Insurance Marketplace plans for individuals and families who may not qualify for Medicaid or other government coverage.

+ optional vision coverage for subscribers

Ambetter Premier Sample Member ID card

Provider Services for Ambetter

833-482-2947

Members: call the number on the back of your ID card or visit your plan's website.


Carolina Complete Health Inc. (Medicaid)

carolina complete health

At Carolina Complete Health, we’ve got you and your family covered with the Medicaid benefits you need – from doctor visits and hospitalization to preventive services and prescription drug coverage.

sample member ID card for carolina complete health 

Provider Services for Medicaid

833-224-0516

Members: call the number on the back of your ID card or visit your plan's website.


Partners Tailored Plan (Medicaid)

Partners Improving Lives. Strengthening Communities

Partners Tailored Plan covers services for mental health, substance use disorders, intellectual & developmental disabilities, physical health and pharmacy.

Effective October 1, 2026, Tailored Partners will merge with Vaya Health to form Vaya Partners.

Partners Tailored Plan sample member ID card

Provider Services for Medicaid

833-224-0516

Members: call the number on the back of your ID card or visit your plan's website.


Trillium Tailored Plan (Medicaid)

Trillium Health Resources

Trillium Tailored Plan is an integrated health plan designed for individuals with significant behavioral health needs and intellectual/developmental disabilities (I/DDs).

Trillium health resources sample member ID card

Provider Services for Medicaid

833-224-0516

Members: call the number on the back of your ID card or visit your plan's website.