Welcome North Carolina Providers!

Participating Plans 

  • Ambetter of North Carolina Inc. (Marketplace) 
  • Carolina Complete Health (Medicaid)
  • Partners Tailored Plan (Medicaid)
  • Trillium Tailored Plan (Medicaid)
  • WellCare of North Carolina (Marketplace) 
  • WellCare of North Carolina (Medicaid) 

Resources for You

Thank you for being part of our network of eye care professionals. For the most up-to-date, detailed information, we encourage you to join our provider network and register for our Eye Health Manager, where you can check member eligibility, vision benefits, plan specifics, and clinical policies, in addition to submitting authorizations and claims.

You also can call our IVR system for automated member eligibility verification 7 days a week, 24 hours a day. Or speak with one of our knowledgeable team members by calling our Provider Services line Monday through Friday, 8 a.m. to 8 p.m. local time.


Ambetter of North Carolina Inc. (Marketplace)

ambetter of north carolina

Ambetter Health: Health Insurance Marketplace plans for individuals and families who may not qualify for Medicaid or other government coverage.

+ optional vision coverage for subscribers

Ambetter Premier Sample Member ID card

Provider Services for Ambetter

833-482-2947

Members: call the number on the back of your ID card or visit your plan's website.


Carolina Complete Health (Medicaid)

carolina complete health

At Carolina Complete Health, we’ve got you and your family covered with the Medicaid benefits you need – from doctor visits and hospitalization to preventive services and prescription drug coverage.

sample member ID card for carolina complete health

sample member ID card for carolina complete health 

Provider Services for Medicaid

833-224-0516

Members: call the number on the back of your ID card or visit your plan's website.


Partners Tailored Plan (Medicaid)

Partners Improving Lives. Strengthening Communities

Partners Tailored Plan covers services for mental health, substance use disorders, intellectual & developmental disabilities, physical health and pharmacy.

Partners Tailored Plan sample member ID card

Provider Services for Medicaid

833-224-0516

Members: call the number on the back of your ID card or visit your plan's website.


Trillium Tailored Plan (Medicaid)

Trillium Health Resources

Trillium Tailored Plan is an integrated health plan designed for individuals with significant behavioral health needs and intellectual/developmental disabilities (I/DDs).

Trillium health resources sample member ID card

Provider Services for Medicaid

833-224-0516

Members: call the number on the back of your ID card or visit your plan's website.


WellCare of North Carolina (Medicaid)

WellCare of North Carolina will operate as Carolina Complete Health effective 4/1/2026.

WellCare

WellCare of North Carolina is desgined to meet the health care needs of people with North Carolina Medicaid.

sample WellCare member ID card

Provider Services for WellCare of NC

833-678-1324

Members: call the number on the back of your ID card or visit your plan's website.

No Longer Participating in 2026


WellCare of North Carolina (Marketplace)

WellCare of North Carolina offers affordable health insurance marketplace plans.

Provider Services for WellCare of NC

833-902-4011

Members: call the number on the back of your ID card or visit your plan's website.